I’ve had my 4GB Clip+ for nine months now. It’s worked great until now. I had just loaded on some podcasts and disconnected the player after the battery was fully charged. It refreshed normally, then I started playing a podcast. I fast-forwarded through the first few minutes of the podcast, then it froze.
I held the power button for 30 seconds. The screen goes off. I turn it back on and it says “Battery Low” then “Shut Off” and turns off. This is strange because the battery was fully charged according to the display before I disconnected it from the computer.
At this time I plugged it back into the computer. I clicked into the PODCASTS folder and my files were gone. There was just a single extensionless file with a captial greek theta character as the name. To verify that I could still access any data on the player, I tried to open the ‘version.sdk’ file in Notepad (I’ve done this sucessfully before) but that froze up the window I was using to navigate the device.
I unplugged it again and tried to turn it on. Nothing. I held the power button for 60 seconds then tried again, still nothing.
I plug it back into the computer and Windows tells me the drive needs to be formatted. I try to format it and the capacity of the drive is listed as 4 MB instead of 4 GB. Despite this, I go ahead with the format, which fails.
I’m running out of things to try, has anyone else run into this before?
