clip volume low on radio and audio books

Ever since I updated my clip to the new firmware last week… My audio books and radio volume are low.  But songs are regular volume.  I tried to reset and then adjust the volume but it still won’t change the sound.

What Region did you select after you updated the firmware? If you chose Europe, there’a mandatory volume resrtiction in place. Reset the Factory Settings and re-select a different region.

I reset the factory settings to the united states then the rest of the world and adjusted the volume but it is still low on audio books and radio.

Under the Settings, did you also select the Hi volume setting?

Yes I selected high volume.