# Clip+ freezing... reading phantom SD card **URL:** \ **Category:** Sansa Clip | Clip+\ **Created:** [February 8, 2010, 9:00am UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167 "2010-02-08T09:00:11Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jojjy\_ugnick](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@jojjy\_ugnick](https://forums.sandisk.com/u/jojjy_ugnick)\ **Post date:** [February 8, 2010, 9:00am UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/1 "2010-02-08T09:00:11Z")
Hello, I recently upgraded to the new firmware, and i’ve encountered a problem. My clip seems to be reading a card that isn’t there… when it starts up it freezes on the flower logo for a while, and after 5 minutes when it seems like it’s working, nope it’s just frozen on a different “screen”. When I connect it to the computer with USB, an SD card shows up, which never happened before. I’ve never used an SD card with the Clip yet. I click it in Windows and, there’s nothing on there obviously. I even formatted it for fun, which didn’t do anything. It still acts the same. For the record, after upgrading the firmware (which I wouldn’t have done, if the Sansa Update program hadn’t of notified me automatically),it did work. Not sure what’s going on now. Assuming there’s something physically wrong… is there a way to disable the card slot? Help! Message Edited by jojjy\_ugnick on 02-08-2010 04:09 AM ---
**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\ **Post date:** [February 8, 2010, 2:51pm UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/2 "2010-02-08T14:51:15Z")
Your computer is seeing the player in MSC mode, whether it’s intentionally set that way, or the Auto-Defect mode has chosen it. MSC mode allows your computer to see the device as just another flash drive. 2 actually, the player’s internal memeory and the card slot. It sees 2 separate drives, each with their own drive letter (F: & G: for example) whether there’s a card inserted or not. This is normal. 😃 ---
**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\ **Post date:** [February 8, 2010, 2:51pm UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/3 "2010-02-08T14:51:56Z")
Your computer is seeing the player in MSC mode, whether it’s intentionally set that way, or the Auto-Defect mode has chosen it. MSC mode allows your computer to see the device as just another flash drive. 2 actually, the player’s internal memory and the card slot. It sees 2 separate drives, each with their own drive letter (F: & G: for example) whether there’s a card inserted or not. This is normal. ---
**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\ **Post date:** [February 8, 2010, 2:52pm UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/4 "2010-02-08T14:52:51Z")
Your computer is seeing the player in MSC mode, whether it’s intentionally set that way, or the Auto-Defect mode has chosen it. MSC mode allows your computer to see the device as just another flash drive. 2 actually, the player’s internal memory and the card slot. It sees 2 separate drives, each with their own drive letter (F: & G: for example) whether there’s a card inserted or not. This is normal. :smiley: ---
**Author:** ![jojjy\_ugnick](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@jojjy\_ugnick](https://forums.sandisk.com/u/jojjy_ugnick)\ **Post date:** [February 10, 2010, 3:52am UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/5 "2010-02-10T03:52:03Z")
I think a bit of a soy bean got in the slot… I managed to get it out I think, but the contacts must be screwed because when I put a card now in, it freezes. ☹ ---
**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\ **Post date:** [February 10, 2010, 4:36am UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/6 "2010-02-10T04:36:24Z")
> jojjy\_ugnick wrote: > I think a bit of a soy bean got in the slot… > I managed to get it out I think, but the contacts must be screwed because when I put a card now in, it freezes. ☹ Not _THAT’S_ a new one . . . The Tofu did it! :smileyvery-happy: ---
**Author:** ![marvin\_martian](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@marvin\_martian](https://forums.sandisk.com/u/marvin_martian)\ **Post date:** [February 10, 2010, 4:41am UTC](https://forums.sandisk.com/t/clip-freezing-reading-phantom-sd-card/47167/7 "2010-02-10T04:41:37Z")
> Tapeworm wrote: > > * * * > > > > jojjy\_ugnick wrote: > > > > I think a bit of a soy bean got in the slot… > > > > I managed to get it out I think, but the contacts must be screwed because when I put a card now in, it freezes. ☹ > > > > * * * >   > Not _THAT’S_ a new one . . . **The Tofu did it**! :smileyvery-happy: I always knew that stuff was up to no good!😉