Occasionally (every other week or so) my Clip+ freezes and I have to hold down the on/off button to restart. When I do this, all of the music and audiobooks disappear and the files are empty. Just as if I reformatted the device. The firmware is up to date. Any ideas?
I would try reformatting and then reapplying the firmware, and then see if that fixes matters. Hopefully, it’s just a firmware corruption issue.