clip + 4g wont sync

it wont even come up on my computer. but it’s charging. i went to window media player it’s like it isnt even in my computer. help

Have you tried MSC mode (Settings > System Settings > USB Mode)? You can’t ‘sync’ in this mode, but it connects easier because your computer sees it as just another flash-based storage space (like a thumb drive), instead of a “musical device which must be managed” and/or synced in MTP or Auto mode.

than kyou it was in automode