Charging via Ac adaptor

My express is great, i love it,  but for some reason it will not charge using a ac adaptor. When i turn it on then plug it in, it turns off and but the screen doesn’t come on and i can’t turn it back on again until i unplug it.

My firmware is 01.01.01P2
Will updating it fix the issue, or will i have to buy a charger that is for the sansa series?
And does anyone know how to create playlists with it coz when i right click on a song it doesn’t come up with create new playlist. And i don’t have broadband so i can’t watch vids of how to create them