Hello all, I seem to have a problem with my player. When I hook up to my computer, it begins to charge and within 1 minute the charging stops. The battery never gets charged. Has anyone had this problem? Any ideas? Thanks!
This usually indicates a communication issue. Try switching to MSC mode on your player. That way your computer sees it as just another ‘dumb’ flash storage device. In MTP or ‘Auto’ mode, it needs to establish a data connection which can interfere with the charging cycle.
It also helps sometimes to use the back USB ports on a destop computer rather than the convenient front one. They’re closer to the motherboard and provide more ‘juice’. Using a laptop, make sure it is plugged into AC power at the time.
I think that did it. Thanks!!!