I work in an office building that has a print shop downstairs. I need to save a document on the flash drive and plug it into the copy machine/color printer downstairs. I save the document on the flash drive - everything works perfectly. I get downstairs - I can see the folder it was saved in, but no file. It’s a brand new flash drive and I bought it specifically for this purpose. HELP!!
When you go back upstairs and plug the flash drive in do you still see the file? If yes then I suspect the system’s security app/s downstairs may be blocking your file for being unsafe.
Are you storing the file to be printed in the SecureAccess system or next to it?