I haven’t had my Sanza View on for a while. When connected to my Windows PC it clearly shows about
15 of the 16 MBytes used and that is what I expect. However, when I use Windows Explorer to view the files
under the Music directory (of the Internal Memory) it indicates 0 (zero) files.
Even the Audilbe audio books tool shows about 10 Mbytes left of the 16 Mbytes.
I have the latest firmware installed and using the Reset or Reset back to Factory Defaults does not solve the problem.