Can't See Any Music Files

I haven’t had my Sanza View on for a while.  When connected to my Windows PC it clearly shows about
15 of the 16 MBytes used and that is what I expect.  However, when I use Windows Explorer to view the files

under the Music directory (of the Internal Memory) it indicates 0 (zero) files.

Even the Audilbe audio books tool shows about 10 Mbytes left of the 16 Mbytes.

I have the latest firmware installed and using the Reset or Reset back to Factory Defaults does not solve the problem.

Any ideas?

Change your USB mode. Files added in one mode cannot be seen or accessed while connected to your computer in the other.