I’m traveling with my Sansa Clip. I’ve had no problems at home, but now I am with a laptop that doesn’t have the driver. I don’t have the mini CD with me. Windows doesn’t recognize the clip. My problem is that it won’t charge. Instead, the Clip shows a “video” with arrows going between a Clip icon and a monitor icon. In organe is the word “Connected.” However, the battery icon just sits there empty. I can’t turn the Clip on whether or not it’s plugged into the laptop. Plugging the laptop into its power cord doesn’t help. This means that I can’t interrogate the Clip for any information or change any of its settings.
The Clip shows up in the Device Manager with the notice that I need to reinstall the driver, but it can’t do it automatically. I’ve tried to download and install a driver. The only thing I can find is SansaUpdaterInstall.exe, but this won’t install because Windows doesn’t recognize it. Do I need this driver in order for the Clip to charge?