Hey, so I copied files from my old laptop on to my external drive, right before it went bust. Now I’m trying to access those files on my new laptop. The device shows and I am able to open the drive but then nothing happens after that. When I click on WDSetup, it won’t work, neither will the MioNet launcher.
How do I access those files? Please help!
Thanks.
Ok, please provide more details.
What OS you are using?
What passport model you have?
How did you copy the data?
Hi,
I am having this same problem. I initially backed up all my files onto my WD Passport Essential SE (I bought it in November) because I need to reinstall windows. Just recently, I went to open my a file off my passport, and it brings up the initial “AutoPlay” function, and I hit “open folder to view files”, and then I either get a blank white folder or sometimes it lets me click another folder, but then gets another blank white folder (even the toolbars doesn’t come up).
I’m not sure what to do next. any advice?