# Cant open file after system crash

**URL:** <https://forums.sandisk.com/t/cant-open-file-after-system-crash/297552>\
**Category:** Portable SSD\
**Created:** [May 24, 2012, 6:13pm UTC](https://forums.sandisk.com/t/cant-open-file-after-system-crash/297552 "2012-05-24T18:13:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rhyno](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@Rhyno](https://forums.sandisk.com/u/Rhyno)\
**Post date:** [May 24, 2012, 6:13pm UTC](https://forums.sandisk.com/t/cant-open-file-after-system-crash/297552/1 "2012-05-24T18:13:08Z")

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&nbsp; My operating system crashed. After reinstalling Windows I cant access certain files. I even tried changing the security settings.

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**Author:** ![Max13](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/max13/32/40216_2.png) [@Max13](https://forums.sandisk.com/u/Max13)\
**Post date:** [May 25, 2012, 9:55am UTC](https://forums.sandisk.com/t/cant-open-file-after-system-crash/297552/2 "2012-05-25T09:55:08Z")

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Hello,

Sorry to ask that, but where is your External Passport drive ?