Can't EJECT My Passport 740 individualy - Appear under same Tab in WIndows 10

WD External and Portable SSD Portable SSD
1

HI all,

I have several external drives My Passport and recently I’ve encounter a anoying problem since I have two My Passport with the same factory name “My Passport 740” (NOT SAME LETTER). After pluging TWO external drive “My Passport 740”, I can’t eject one at a time, I have to eject both external drive because they appear under the same tab in WIndows eject (dismount) securly before unpluging it. I can’t select wich one I need to eject. Also right-clicking on the drive dosen’t give me the option to “eject” in the Windows Explorer context menu.

Anyone with the same problem?

Many thanks for your help!

2

Hi WDUser125,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.