Cannot transfer data from cloud storage to usb drive

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Pcloud drive is a cloud storage and the other one is USB Drive.
This happens when I transfer data across. My USB drive is a 488GB capacity. And as you can see from the screenshot the video is multiple, also none of the videos worked in USB. The USB is exFAT.

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I would check the machine’s security logs and AV logs.

Did you look up the 0x80070570 error code?

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I don’t know what is that.

Yes, I tried everything to resolve this but nothing. I do not know what else I need to troubleshoot.

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Step 2: Go to your OneDrive and select the data you want to backup. Step 3: Right-click the selected data to choose the Download tab. Then the files/folders can be downloaded to your computer. Step 4: Then drag and drop what you have downloaded from OneDrive to your external drive.

Regards,
Diana

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