I had to reinstall windows 11 due to a GPU issue and used my passport to backup my files. When I went to restore my files I was met with the message ‘There are no files to restore’. I can see the files are backed up on the passport but they have different file extension names.
HI @SadeD ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
