cannot pair with haiser enyx BHS-760

I recently purchased scandisk clip sport plus and phaiser enyx BHS-760 bluetooth headphones.  Unfortunately I am not able to hear any sound even it shows that the devices are paired!!!  I connected my mobile phone and it works perfectly.  Any solutions please

try contacting sandisk support. IIRC there was an update for similar issues and the device you have may need to be replaced. 

I have a pair of Phaiser BHS-760s bluetooth earbuds and I was able to pair them with the Clip Sport Plus (bluetooth) with no problem.

However the bluetooth connection sucks.  the connection can be broken by putting the MP3 player in a pocket.

Which makes the MP3 player pretty useless for bluetooth connections.