I don’t know anything about Rhapsody, but there is no 01.02.16 firmware for the Clip Zip. That’s for the Clip+, a different player.
Maybe you’re looking for 01.01.18? It’s in the Clip Zip board.
But I doubt updating the firmware is going to have any effect on your Rhapsody problem. You may have to simply change the USB setting to MTP. Rhapsody won’t work in MSC mode.
