Cannot access movies from my passport

Hi!

I saved movies in my external HD

However i cannot access them now (hidden?)

Is there a way to troubleshoot this? i tried already to un-tick the hidden option but the files can’t still be viewed

The files are still in the HD since the total capacity is 298GB and 291GB occupied

Thank you

Hello,

It is possible the partition is corrupted and that’s why you cant see the files. I recommend you format the drive and then try again.

How to partition and format a WD drive on Windows (8.1, 8, 7, Vista, XP) and Mac OSX

Also where are you trying to access these files?