Can SanDisk Extreme be run through a hub?

Portable SSD Extreme Portable SSD
1

I have a new 1Tb Sandisk Extreme Portable I am using with my Surface Pro 7. It works fine if I plug it in directly, but if I plug it into a USB-C hub/dongle, it doesn’t show up.

The Surface Pro has only 2 ports, 1 USB-C and 1 USB-A, and I already have a fast external USB inserted in one of those ports, and the hub (with Ethernet and other connections) in the other.

Is the problem not getting enough power? Is there some kind of hub I should look for that would work with the SanDisk?

Thanks.

2

Sure, must be an USB 3.1 Hub like Transcend TS-HUB5C. I recommend using the original drive cable, cheap USB-C Hubs or Adapters won’t work.

3

If your external hard drive is having issues, it may be a problem with the SSD itself. For backup and recovery options, try EaseUS Too Backup or EaseUS Data Recovery. Contact SanDisk’s customer support if your SSD is still under warranty. Good luck! https://www.easeus.com/computer-instruction/tips-for-recovering-your-data-on-brokensandisk-extreme-ssds.html