Can not work,cannot charge,and cannot read by my pc

I plug it in to a computer,it cannot be read.

when I use a wall charger it just restart over and over.

I don’t know why,it just worked perfectly yesterday.

somebody can help me?Thank you very much.

have you recently added any files to the player? if so it could be a flie the player does not like you can try this. Press and hold the power button for 30 sec to reset it. once reset and the player is turned off press and hold the volume down button and connect it to the PC. this should connect in MSC mode. use this mode to either delete the recently added content or format the player if all else fails. if you try that and you are still having the same issue it is most likely a hardware problem and would need to be replaced. 

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I have sent it to my friend,he may solve it.

Thank you all the same.:smileyvery-happy:

I pressed and hold the power button for 30 sec. and now the screen is on and it is charging.

Thank you! Blessings.