can not get any videos to play mp4, avi or wmv what an i doing wrong?

just got this the 2 gb player for my 8 yr old nephew and i have avi and mp4 files and tells me the player doesnt support them. help please. the audio and photos work great he loves it just want to watch some cartoons on his fuze



There is the CD that came with the fuze…

You have to use the media converter applicattion in order to add videos… 

You should go here to get the latest version of Sansa Media Converter

thank you i got the videos onto the player that fact you need a converter and cant use straight AVI and Mp4 is odd.


I haven’t tried it yet, since I’m used to the SMC, but Rhapsody will transfer video in the correct format.

Bob  :wink: