C240, media player sync options grayed out


the computer recognize the player , media playerrecognize it too, I can sync with the player not a problem.

Where I have a problem is the option to create “folder hierarchy on device”, and  “start sync when device connect” are both greyed out, so I can not disable “create folder hierarchy” or enable the “start sync when devices connect”

I have windows xp pro, windows media player 11 with all updates etc…

Please and thank you