Recently, after even just a few minutes of play, I get a buzzing sound and the player freezes completely. I cannot even restart the player while it is doing this. Is this something that can be fixed or do I need to exchange the player?
I’ve had that issue, as well. It doesn’t happen to me very often, though. Unless this is happening all the time, I wouldn’t worry about it.
If it does, connect in MSC mode (hold volume down key while plugging the player in), and delete all of the hidden .dat files on it. It might take the player a really long time to load everything (depending on how much stuff is on there), but that tends to clear a lot of issues.
do you mean the device itself or coming out of the headphones ?