# Broken Lightning port on my Ixpand drive

**URL:** <https://forums.sandisk.com/t/broken-lightning-port-on-my-ixpand-drive/245048>\
**Category:** Ixpand™ Wireless Charger Sync\
**Created:** [September 3, 2024, 7:31am UTC](https://forums.sandisk.com/t/broken-lightning-port-on-my-ixpand-drive/245048 "2024-09-03T07:31:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Iaanns](https://avatars.discourse-cdn.com/v4/letter/i/46a35a/32.png) [@Iaanns](https://forums.sandisk.com/u/Iaanns)\
**Post date:** [September 3, 2024, 7:31am UTC](https://forums.sandisk.com/t/broken-lightning-port-on-my-ixpand-drive/245048/1 "2024-09-03T07:31:24Z")

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My Ixpand lightning port broke. How can i access my Vault in my computer? Or is it possible to use Lightning adapter to view it again in my Iphone?

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**Author:** ![riyan\_shaik1](https://avatars.discourse-cdn.com/v4/letter/r/ed8c4c/32.png) [@riyan\_shaik1](https://forums.sandisk.com/u/riyan_shaik1)\
**Post date:** [September 4, 2024, 12:14pm UTC](https://forums.sandisk.com/t/broken-lightning-port-on-my-ixpand-drive/245048/2 "2024-09-04T12:14:14Z")

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Hi @Iaanns  
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:  
[https://kb.sandisk.com/app/ask](https://kb.sandisk.com/app/ask)