# Broken Lightning Port Can I use external otg cable

**URL:** <https://forums.sandisk.com/t/broken-lightning-port-can-i-use-external-otg-cable/226888>\
**Category:** iXpand™ USB 3.0\
**Created:** [January 9, 2023, 6:26am UTC](https://forums.sandisk.com/t/broken-lightning-port-can-i-use-external-otg-cable/226888 "2023-01-09T06:26:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cmzafer](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@cmzafer](https://forums.sandisk.com/u/cmzafer)\
**Post date:** [January 9, 2023, 6:26am UTC](https://forums.sandisk.com/t/broken-lightning-port-can-i-use-external-otg-cable/226888/1 "2023-01-09T06:26:51Z")

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The lightning port of the ixpand drive was broken while carrying it in the bag. Can I not use it on iOS devices anymore or if I buy an external otg cable, will it recognize the device?  
If anyone has encountered this situation before, I would appreciate it if you could help.

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**Author:** ![Keerti\_01](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@Keerti\_01](https://forums.sandisk.com/u/Keerti_01)\
**Post date:** [January 10, 2023, 7:39am UTC](https://forums.sandisk.com/t/broken-lightning-port-can-i-use-external-otg-cable/226888/2 "2023-01-10T07:39:03Z")

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Hi @cmzafer,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:  
[https://kb.sandisk.com/app/ask](https://kb.sandisk.com/app/ask)

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**Author:** ![hixa](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@hixa](https://forums.sandisk.com/u/hixa)\
**Post date:** [April 4, 2023, 10:36am UTC](https://forums.sandisk.com/t/broken-lightning-port-can-i-use-external-otg-cable/226888/3 "2023-04-04T10:36:56Z")

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Hey buddy, I think something’s happened on me, either.  
Have you found any solution, or any alternate?

Keep me informed, thx atall