blue ring

SanDisk MP3 players Sansa® Fuze™
1

Hi,

bought two for my kidsa week ago.  they love it.  loaded music videos, dvd movies and its been great.  yesterday one of the fuze froze with a blue ring.  power cycling did not help, but pushing the home button helped recovered.  not sure if it was a combination of buttons that did it because I pushed all the buttons.  

anyone else having this problem.  I am thinking about returning it a getting a replacement.  Hope this is not a quality issue.

thx

2

Sounds like the device simply froze.  On the earlier e200 devices, a soft reset  is performed by holding the menu / power button for about 10-15 seconds.  This is changed for the Fuze, as it’s the power switch slider on the side of the device now, held in the ON position.

Occasional freezes will happen, sometimes from a problem with the music file, and sometimes if a key is pressed just at the wrong moment, as when the Fuze is loading a new file.

Bob  :wink:

3

I experianced the same thing with a music video recently, The home button “Shook it loose” but I still did a reboot (Like bob Said) afterward. Truth be told no matter what goes awry on the fuze try the reboot first it usually does the trick.

4

Thx Folks…I’ll keep and eye on it.  DOn’t want to return…too much work :))