blocky blue screen

Hi all, I bought a new Sansa e260 and after updating the firmware the screen has gone blue and blocky.

To try and fix it I’ve done the recovery mode firmware tip (takes it back to 1.0.12)and formatted it which lost some of the blue from startup but its still the same everywhere else.

So I’m officially throwing up my hands and asking for help/advice… please.

did you already tried to update again the player?  if the same issue occur after updating, just return it to the place of purchase since you just got it.