battery charge

We bought the scandisk for our daughter for Christmas and it won’t charge. It starts charging and after about a minute the battery icon is full and appears to be done we unhook it from the computer and its says battery low. We left it in the usb port for several hours and it does the same thing. We are using xp sp2 and a 2.0 usb port. I don’t want to return this but its looking like we might have to. Any help out there

I feel your pain, me too!  I have been charging for about 12 hours now…

Well it seems to be charging now. I updated my windows media player and downloaded the scandisk firmware and updated it and now it is reconized in my computer and is charging. I get back with you when it is fully charged and we have music.