Backup at file level

WD External and Portable SSD External SSD for Windows
1

Hi

I previously used WD Backup software which allowed me to see individual files on the backup drive in their original folders.

With the Acronis Backup software it seems to now only create one huge 250GB single file on the backup drive containing all my files

If I want to restore an individual file, then it takes about 20 minutes to extract the folder and file hierarchy from the drive and another unknown number of minutes to then restore the one file that I selected. This was no where near as good as the previous WD software.

Is there a way to make Acronis create individual folders and files on the backup drive as the old WD software used to?

Regards

Paul

2

Hi @paulsimonuk,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask