I am getting so frustrated with this thing. I know I am not all that tech savvy, but jeez, how hard can it be?? I think I may have a dud instead of a bug. I tried updating but it still having same problem. I will try my best to explain. After I have been listening for a while(30mins?) my wheel will not work. If I try to change a song, it will not do it. Actually, the home button doesn’t work either. If I do get to the main menu, and hit music, it keeps going back to the main menu and will not let me do anything in music. It is like that in all of them, settings, voice etc… like it is too sensitive maybe? Am I making sense? I can’t change anything on it easily. Sometimes not at all. If I cut it off for a while and then try again, it will let me for a few minutes. I have tried refreshing when it is stuck like that and it still want work. Sometimes I can’t even get it to refresh. Is that what it does when it freezes up? I think the dial may be just jacked up.
I just got this in Dec and if I continue to have issues, I am sending it back. I still can’t get videos to load, but that is a whole other issue. I hate that Ipod has such a monopoly on mp3s, but it seems that that it really is so much easier with them. My sons have Ipods, but I purchased this one for myself for the cost, but I am starting to regret.
Sorry so long. I would appreciate any help possible!!