App power off option

WD External and Portable SSD My Passport Wireless SSD
1

Hi WD staff,

This is just to suggest a new function for the WD My Cloud App. It would be desirable to have available a soft power off option, at least for the My Passport Wireless device.

Maybe the problem is because I have a huge amount of family pics and videos in one of my drives, and, sometimes, when I power off it pressing 4 seconds the hardware power buttom, I got the two red leds blinking during the next boot process… If I check the harddrive (conecting it to a PC), I find that some processes related to trascoding are stopped (maybe) in a forced way, and the file system is corrupted. If I repair the file system, the drive starts to work nicely again as a WIFI drive.

I think that the app power off option would be a good point, and I dont know if the hardware 4 seconds way is a forced power off, and could lead to file system corruption.

Thank you and best regards!

2

That is a good suggestion and I will pass it along. For now, when you are connected to the MPW from your mobile device, access the Dashboard/UI from the browser on the mobile device and you can power it off through the UI under the “Hardware” menu.

3

Yes we could use the Dashboard, but it is a “long way” to do something that you always want to do as fast and easy as possible!

Thank you Timothy!