Am using Clip+ via a Macbook Pro/Itunes. Had no trouble transferring and listening to about 500mb of music after first upload. Tried to add more and got message no more space available, get rid of 90 mb of music. I got rid of all music files with intent of reloading about 2GB. Capacity is 3.93Gb. However, even though music and other folders are empty only 53.3Mb are available. Why is only 53.3 Mb of space available? How do I make 3.93Gb available please? No micro chip or slot cards are attached.
Thank you very much
Formating the player will delete all the files you added. Go to settings, system settings, format.
Also note that the “Not enough space for music DB . . .” error message does not always (in fact rarely) mean that the memory is full. It usually means there is some corruption in one or more of the files. This can sometimes be found and fixed by running ChkDsk (or the mac equivalent) on the drive, but formatting will clear everything and optimize the memory clusters. You will have to reload everything after formatting, and I would advise running ChkDsk on the files while they are on your computer before transferring them back over to the player to prevent the problem from occurring again.
This also seems to occur more in MTP mode than in MSC, so unless you’re using a subscription service like Rhapsody or using DRM-encrypted files that require MTP mode, I would advice using MSC on the player. Never use the Auto Defect mode. And if you’re using a mac, you should be using MSC anyway.
Here is the SanDisk KnowledgeBase article on the subject:
I really appreciate your assistance. If I format the player via the Mac Utilities function will doing so erase the SansDisk programs? If so, how do I recover them. Also, can you advise how I would run a ChkDsk equivilent of "files"on a Mac? Should I assume that “files” are the MP3 files resident in Itunes?