So the other day, i dropped my fuze on the ground in my room, off my bed. My bed is just a mattress on the floor, no bed frame, and i have high quality, thick silver carpet (about 3/4" thick) The screen is white and won’t work. so i emailed the support and told them what happened. According to them the fall from a foot of the floor onto THICK carpeting was the reason it broke…excuse me? if that is the case, the product is crap. I can send pictures of the carpet and my bed to show that it isn’t even knee high! Ill send in a piece of my carpet. If your product is broken from falling 12 INCHES into padded flooring, what does this say about your product? its CRAP!
Please explain to me how this could be the freaking reason its broken, especially since this has been a VERY common problem the past few months.