That is not good! Thank you for keeping us up to date on this. $100 for unreliability from a brand name is unacceptable. I think I may just drop $28 for a 4 gig Lightinthebox chinese clone, which, probably wouldn’t have any hiccups seeing how I have totally beat the hell out of my 2GB Newsmy B07 and its still running. The reason I picked up the Sansa was because I felt good as a consumer paying more for a recognized brandname, SanDisk. It may be true that expensive adverstising and packaging creates idiots, I mean, customers.
Thanks again for the update!