Dear Forum Membrs
I have recently acquired an 8 GB Sansa Clip Zip to use with my Ubuntu Linux laptop. The firmware on the mp3 player is V01.01.21A. I have the Sansa Clip Zip set to MSC, and have since I started using it. I have never used auto format or MST. I use Rhythmbox Music Player to store my music files in FLAC format. I only use tracks I have downloaded from my personal CD collection. I have come across the strangest problem I have ever encountered in portable media. It amazes me to say that my mp3 player shuts down, and has to be reset before functioning again, when very specific tracks are played. The player plays the track as normal, but then, instead of transtioning to the next track, simply shuts down. This issue persists no matter what state of charge the battery is in. Here are the solutions I have tried thus far:
1. Obviously, I deleted the album from the mp3 player with the defective track, and then reinstalled it. Problem persisted.
2. I reformatted the mp3 player, and reinstalled each album. Problem persisted.
3. I reformatted the mp3 player, and then reset the mp3 player to factory settings. Problem persisted.
I have checked the ID3 tags, those seem normal, and the offending tracks play just fine on Rhythmbox, which indicates there is no problem with the laptop downloading the CD files correctly. I was hoping someone here could offer some suggestions as to what I can do to remedy this problem, or if I need to use my warranty to acquire a new one. That is, of course, if this isn’t a common problem for the Sansa Clip Zip… Many thanks all!