Hello All,
I believe my 4TB My Book (WDBFJK0040HBK) is officially dead but I wanted to reach out to you all in hopes that maybe there is some life left.
What happened:
I use the drive to store games on my Xbox One. It was working great last night until went to try to download a new game. The Xbox said “Wreckfest stopped installing” or something of the sort. I noticed the HD only had 150 GB on it so I went to uninstall games and that would not work. This has happened before. I unplugged the USB and that was the last time I’ve seen My Book on my Xbox.
Right now it just makes a sound every few moments almost like a machine-gear-made-click/beep like its trying to access something but can’t. The light is on and the fans sound like they’re going it just, well, doesn’t work.
What I’ve tried:
I’ve read the forum and have tried most of the recommended things except a new data cable as I don’t have a spare.
- Tried directly plugging it into the wall.
- Tried different USB slots.
- Tried restarting both devices. Unplugging them.
- Tried plugging it into my PC.
- Tried to slap it since I saw that recommended.
After plugging it into my PC it was still making the noise but here is a few things I found:
- It would not show up as a drive with a corresponding letter
- It would show up in Device Manager
- All drivers were said to be updated and according to Windows 10 “WD My Book” was working correctly
- It showed up in Disk Management as if all 3.8TB were free but Disk Management couldn’t access the device. Also no name was given other than “Disk 1” until I went to properties and it should the correct name.
- I installed DiskGenius and was given this error: “Read Sector Error! Disk: HD1:WDMyBook1230(3726GB) From Sector: 0. 2 Sector(s) Total. (Err:0)”
Anyways, I’m really hoping for some positive news from the community but I realize it may not come but even a reassurance this is a lost external harddrive would make me at ease.
Thank you and any ideas on any good replacements; assuming it is dead?