Apologies if this is a common problem, I wasn’t sure how to word it and my searching was unsuccessful. My girlfriend bought a 2 Gb Clip a couple of months ago and all was working fine until last week when all of a sudden it decided to stop working.
Basically, when you turn it on it comes up with Sansa which then turns into the flower looking symbol, and then does nothing. I can turn it off, but have to do a reset to do so (i.e. hold the power switch for 20 seconds). When I try again, the same thing happens.
Plugging it into a PC is no use either, I don’t think it gets far enough along in the start up for the PC to recognise it, so I don’t think I can update the firmware. Resetting while the power is in is also giving me nothing.
Any suggestions as to the next course of action? Start looking for the reciept? Tis’ a shame as she’s become attached to the little thing, and mine’s had no problems in a year and a half of abuse. Any help is appreciated,