I have a 2G My Passport ultra. It has been running with the WD smartware SW for a couple years, backing up my laptop. I recently needed to re-image my hard drive. When I tried to install WD smartware 2.4.20.48, the install went OK, but I get the error “Exception from HRESULT: 0x80070032” when I try to enable my backup. Any suggestions?
Hi rjl1885,
The error message Exception from HRESULT is generally the result of Windows .NET corruption.
.NET Framework is a programing language created by Microsoft to run applications on a Windows Operating System.
The Microsoft .NET Framework Repair Tool detects and tries to repairs frequently occurring issues with the setup of Microsoft .NET Framework or with updates to the Microsoft .NET Framework.
Refer below to download and run the Microsoft .NET Framework Repair Tool.
https://www.microsoft.com/en-us/download/details.aspx?id=30135