1 T External Hard Drive causes my desktop screen to go black and the computer to Freeze

WD External and Portable SSD External SSD for Windows
1

I tried to open my computer today and my screen went black after the XP logo finished. After several tries, I disconnected my desktop ext drive and the computer came on normally. My ext drive WD1000H1CS-00 is connected to my computer using the external sata cable connection. The drive is almost full, but I’ve not had any problems up to now.

What can I do?  I’m going to buy a 2 T drive, but how do I get the information from the old drive into the new drive if the old drive makes my computer freeze up?

Thanks,

Wes

2

You may try using the USB interface, and also another computer, in order to compare results.

1 Like
3

Thanks for the fix. I used the USB connection and I can now access “My Book” and the backup information.

Again Thanks,

Wes