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1
Cruzer 8GB Flash Drive not showing correct availab...

by TS09 in All SanDisk USB Flash Drives

I have just completed a major transfer of files using my Cruzer Sandisk 8GB flash drive. Having deleted all the transferred documents, photos and vid...

Show results in replies (8)

TS09 wrote: So I have now permanently deleted everything in both Recycle (Trash) bins. &nb...
formatting on MAC https://kb.sandisk.com/app/answers/detail/a_id/203/
Thanks: I did it via Windows as per Tapeworm's advice, and have since checked the device on Mac: no...
Brilliant! Many thanks - that did the trick. (Btw, I did do the Recycke Bin emptying while the devi...
So I have now permanently deleted everything in both Recycle (Trash) bins. But it still shows that ...
I use both, and it shows the same on both: however, I think I did the delete while on Mac, so I'll ...
Are you using a Mac or PC? If using a Mac, you must empty your Trash before disconnecting the drive...
If you had the files stored in the SecureAccess vault and the files are gone, delete the vault.

‎04-21-2017 06:40 AM

11 Replies

1986 Views

1
Audio drops from videos when playing USB 3.0 iXpan...

by thinkofparis in SanDisk iXpand™ USB 3.0

I have been having an issue that when trying to play videos that are on my SanDisk iXpand drive on my iPad Air 2 or my iPhone 7. I have been hav...

Show results in replies (9)

Ok so I downloaded video 9 and played it on my iphone 7. What I saw when the video first started pl...
you would need to download a video converter application and use a computer to covert the vide...
These are typically either videos i have downloaded from nanohub.org website or from iTunesU. In ei...
sincd the audio does drop when playing videos with wired headphones is there a fix? You message sta...
does the audio cut out of you are using wired headphones? if not the fix for the bluetooth issue ma...
You are correct. I tested and still there is an issue with audio when playing videos files...
if you are seeing the same issue with audio when using wired headphones this is likely a different&...
I can't say thank you enough. You have been a huge help. The videos are currenlty in .MP4 format. S...
I don't think this is the same issue i was having. I could see the progress bar still moving and th...

‎05-04-2017 12:37 AM

14 Replies

1559 Views

1
Basic Install Instructions

by AgentSmith in SanDisk® SSD Plus

It really irritates me when I buy a product and cannot find a simple guide to install and use it. Can someone leed me to a simple Manual Guide ...

Show results in replies (4)

Installing an OS is not really supported by the SSD manufacturers. This is a computer skill. It is ...
Thank you very much drlucky, hope I was not to irritable, as I ususally am lol. I'm getting o...
honestly I would just suggest letting windows handle it. It is automatic and there is really no nee...
Good advice, but I think I'll trim Manually once a month. I don't install, download or anythi...

‎05-07-2017 05:40 PM

4 Replies

1255 Views

1
SanDisk Secure Access V3 fails to start

by netrrod in All SanDisk USB Flash Drives

Just bought the SanDisk Ultra USB 3.0 32GB Flash Drive. After plugging it in Win10 PC USB 3.0 port and running the SanDiskSecureAccessV3_win.exe fil...

Tags:
i have the same problem

Show results in replies (8)

Just to let other know, I had the same problem today, June 13, 2016. Removing the execu...
Thank you so much.
Thank you very much, i got it :smileyhappy:
I followed your suggestion and it works perfectly. Thanks
All you have to do is download the newest version and replace the .exe on the flash drive.
Renaming the *.exe worked for me too. Thanks, ssguitarist!
An interesting approach. Thank you ssguitarist.
I realise this is an old(ish) query, but I just resolved the issue a quicker way than formatting / ...

‎12-31-2015 05:14 PM

29 Replies

33573 Views

1
M3U playlist empty

by John-Z in SanDisk® Clip Sport Plus

Hi all, I just bought a new Clip Sport Plus (update 2.02 installed) and have been struggling with the empty playlist problem that so many seem to b...

Tags:
directory
empty
M3U
playlist

Show results in replies (7)

Thank you for posting a follow-up to this confusing problem. I decided to try your original filen...
Hi folks, I just wanted to follow up on the e-mail I posted a couple of weeks ago, in ho...
I am still inspired by the helpful contribution of member John-Z and his effort to resolve the basi...
Thanks for taking the time to respond! I think you may have hit on something. There must be a...
One final follow up here for Clip Sport Plus owners, the playlist must be located in the same folde...
I think everyone who has struggled to understand how SanDisk players interpret m3u files will appre...
I am contributing these comments based on my experience using the SanDisk Clip Sport (not the Plus)...

‎02-12-2017 08:48 AM

8 Replies

2678 Views

1
Sandisk ULTRA 32GB - LED does not flash

by svs1512acxs in All SanDisk USB Flash Drives

Just bought a SANDISK ULTRA® USB 3.0 FLASH DRIVE 32GB https://ru.sandisk.com/home/usb-flash/ultra-usb. The operation LED does not flash. On the vid...

Show results in replies (4)

The answer came from the authorized representative Sandisk, which says that there are two versions ...
Does it stay blank when you write to it?
The flash drive works correctly both writing and reading, the testing program passes, errors = 0. B...
When you return it simply say it's not working as you expected and you would like to try a new one....

‎04-29-2017 11:37 AM

4 Replies

1079 Views

1
clip+ stuck on refreshing youre media after reform...

by solidliquid in Sansa® Clip | Sansa® Clip+

Hello... I searched for an identical situation, but couldn't find one to this. I downloaded some music and everything went well, listened ...

Show results in replies (6)

figured it out and i'm posting in here for posterity's sake--in case anyone runs into this in the f...
forgot to add, I do not use an SD card and never have
Glad whatever you did worked, and thanks for posting. But manually re-installing either an older f/...
I reformatted after realizing I had the most up-to-date firmware. after reformatting, it was still ...
i had to turn my player completely off and ensure that it had been plugged into a charger long enou...
this is my exact problem with player stuck on 'refreshing media'. but dont understand how to manual...

‎02-02-2017 12:39 PM

7 Replies

2237 Views

1
Folder Name Different on MP3 Display Screen

by IK in SanDisk® Clip Sport

Okay, so here's the problem. I own a SanDisk Clip Sport 8GB MP3 Player and everytime I rename a folder that I want to import to my MP3 player, the fo...

Show results in replies (5)

There are several popular ID3 tag editors available for PC and Mac computers. I like to use ...
If you are using BOOKS mode, the naming difference could be due to different data in the ID3 tags o...
Alright, I found the ID3 tags, but I don't know what data I'm supposed to edit. Can you be more spe...
If you are using MUSIC mode, the naming difference could be due to different album data in your ID3...
My MP3 files are on the audiobook folder of my MP3 player. Is there any way I can fix this problem ...

‎02-15-2017 02:57 PM

6 Replies

1924 Views

1
Is the Sandisk Clip Voice also a new player

by clipfan7 in SanDisk® Clip Sport Plus

So one picture of it.

Show results in replies (8)

I would guess WAV so no further programming was needed, but don't have anything but speculation.
The Clip Voice is only sold in Israel. It is the same as the Clip Sport Plus but has no Bluetooth a...
Miikerman wrote: I would guess WAV so no further programming was needed, but don't have anything...
How about a version of the the Clip Voice with a card slot, or else have a version with 32GB built ...
While there's no mention or description of it on the SanDisk website, I was able to ferret out...
Query why there was demand for this permutation, and why it is only available in Israel. I'm ...
I have bought a few sandisk players on ebay from Israel. Seen you tube videos as well with the Clip...
Well, that would explain why only Hebrew was listed under Languages. :smileywink: Thanks...

‎12-01-2016 03:28 PM

8 Replies

3692 Views

1
Runtime Error with SanDisk Cruzer 64G

by BabyRhino in All SanDisk USB Flash Drives

Hello, hoping someone here can help me out as Google has not produced a solution. I bought two 64G SanDisk Cruzer drives and began putting documents ...

runtimeerror.jpg (‏18 KB)

Show results in replies (2)

this is typically a hardware issue with the drive. If the other drive is working normally on the sa...
Thanks drlucky, I tried a different USB drive and it seems to work now. The one I was using before ...

‎05-03-2017 10:19 PM

2 Replies

709 Views

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1Cruzer 8GB Flash Drive not showing correct availab...

1Audio drops from videos when playing USB 3.0 iXpan...

1Basic Install Instructions

1SanDisk Secure Access V3 fails to start

1M3U playlist empty

1Sandisk ULTRA 32GB - LED does not flash

1clip+ stuck on refreshing youre media after reform...

1Folder Name Different on MP3 Display Screen

1Is the Sandisk Clip Voice also a new player

1Runtime Error with SanDisk Cruzer 64G

1
Cruzer 8GB Flash Drive not showing correct availab...

1
Audio drops from videos when playing USB 3.0 iXpan...

1
Basic Install Instructions

1
SanDisk Secure Access V3 fails to start

1
M3U playlist empty

1
Sandisk ULTRA 32GB - LED does not flash

1
clip+ stuck on refreshing youre media after reform...

1
Folder Name Different on MP3 Display Screen

1
Is the Sandisk Clip Voice also a new player

1
Runtime Error with SanDisk Cruzer 64G