01-10-2011 03:20 PM
I have just recently purchased an e280 refurbished. The problem is that the firmware on it does not match the version of the player on the back of the case. It says e280v2 on the back, but the firmware is version 01.02.24E. Also for some reason the FM Tuner is not showing up in the Main Menu of the device when I turn it on. Would it be safe to install the 03.01.16 firmware and would it fix the access to the FM Tuner function?
01-10-2011 04:54 PM
you can not install the 3.X firmware if you have a 1.X player. you will have to install the 1.X firmware. also the E at the end means it is a European version. you can try installing the Americas version of the firmware but it may not have the FM tuner in it (some were sold in Europe without FM)if this is the case the FM will not work.
01-10-2011 06:37 PM - edited 01-10-2011 06:38 PM
In addition to what drlucky has said, it is not uncommon for re-furbed players to have the incorrect markings on the back plate. During the re-furbing process, no consideration is given to whether it is a v1 or v2. In fact, the person doing it on this particular player may not even know which it is. Their job is to simply grab a good-looking back plate out of a bin and install it.
The only sure way of knowing which version player you have (particularly with re-furbs) is to go by the firmware version listed in the Info menu.
01-12-2011 09:30 AM
Thanks Guys for the help!
Converted it to the US version of the firmware and got the FM Tuner back! Thought I was going to to have to send it back and was really bummed, because I do love how easy they are to use. Every thing works great.
07-28-2011 07:41 AM
the Sansa e200 series i have has e250V2 on back of the plate , but the firmware in System into => is 1.02.24A .
is this v1 or V2 version of e250 ? can i update the V2 with 3.XXXX version firmware manually
07-28-2011 08:14 AM
No, you can't 'upgrade' from a v1 to a v2. They have different hardware inside requiring different firmware versions. The firmware version you have (01.02.24) is the latest one. The 'A' stands for America version.
There won't be any more updates; this player has been discontinued for a few years now.