01-02-2009 03:50 PM
does this answer your qeustion?
01-03-2009 12:01 PM
Hi again, folks.
After a lot of "futzing around" and a call to Sansa "Help" (in India) (who wasted more time & energy and provided no help at all), I was able to solve the dilemma about GREYED OUT CONVERT BUTTON on Sansa Media Converter *simply* by plugging in the Fuze (via USB cable) to my computer. As soon as I plugged in the Fuze, the Convert button "lit up," enabling the conversion of files to Sansa-readable format. This was on a VISTA machine.
Good luck to those of you struggling to make sense of Sansa's software. Sansa *really* needs to UPDATE and CORRECT its software, because end-users should not have to struggle for days on end, just to get a program function like the Convert button to work!
Further, it seems risky and sloppy for Sansa software and the Fuze to require you to plug the Fuze into your computer before it will convert a file, because AS SOON AS it converted, it also WROTE the file to my Fuze! That seems rather presumptuous and risky. I was expecting the program to convert the file and allow me to save to my hard drive first, so I could verify that it was what I wanted, before it went ahead and wrote the file to my Fuze, without asking me first.
Oh well, at least the software now works (sort of).
BTW, after all that hassle, the video that got converted and written to my Fuze is so TINY that I probably won't bother to put additional videos on the Fuze. Not worth the bother, since it is hardly legible...
Good luck, folks. Enjoy Sanza's music capabilities--which is where it really "shines"!
01-16-2009 01:19 PM
My favorite thing about the Sansa Media Converter is the way it literally quadrupals the size of all the media files it converts. It just makes you wonder - how DO they do it? I guess the same way the program itself is over 100mb!!!
01-24-2009 02:22 PM
01-29-2009 03:49 PM
Most likely your firewall or anti-virus software is blocking it from downloading. I get a yellow bar across the top of IE and a warning sound. I just have to click on the bar and tell it to download. Then it does fine.
01-29-2009 04:00 PM
Is there anything that Sansa can do profesionally ?
Tony Arnold (Director)
well i bet they can spell professionally correctly unlike you.
02-06-2009 05:39 PM - edited 02-06-2009 05:51 PM
Hi, is this program compatible with Vista 64 bit?
I have not been able to install the program itself on my Vista 64-bit PC. I get the message, "Internal Failure, Error Number 0x80040707, Description: (none provided)" followed by another dialogue box that says, "Severe, Error loading DirectX DLL (0x100)"
I have had no problem installing the program or using it on my XP computer.
I'm suspecting that this may be yet another program that doesn't work on 64 bit Vista..... :s
Message Edited by moonstar on 02-06-2009 05:51 PM
Smitten by my adorable *PINK* Fuze.
02-06-2009 06:14 PM
It works with 32 bit Vista Ultimate. I am thinking that you are right this is another program that wont work with 64 bit. Try some of the work arounds on this board. Try any video converter (That is the name), to make a file that is compatable with your fuze.
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base
02-28-2009 08:30 PM - edited 02-28-2009 11:04 PM
PLEASE allow SMC to function (as the help file specifies) when the player is NOT attached to the PC.
I had no problem converting videos to my FUZE until I used up my space on my internal memory.
When connecting my FUZE and running SMC, the external memory is not recognized.
The help section said that if the player was NOT connected that SMC would save the output file to the temporary directory.
I was going to try this and then transfer the output video manually to the external card (copy&paste thru Win-Explorer)
This doesn't work either as the CONVERT button is grayed out if the player is not plugged in.
I guess I can find another conversion program to do what this is supposed to do since according to the previous posts; SANSA is not responding to the SMC program complaints. This is an easy fix -- Just allow the program to save the output file to the local drive.
FYI (to other users reading this and want to try another convertor):
Output: Video DivX, 224 X 176, 20 fps; Audio MP3 128k
After scouring the net I found: Rhapsody is compatible with FUZE and can be used as an alternative transport/conversion program for the SMC.
Message Edited by daryl_daniels on 03-01-2009 01:04 AM