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Newbie
Posts: 3
Registered: ‎01-18-2011

Re: Sansa Firmware Thread

I think either the connector on the device is busted or the cable I bought is bad. I've tried everything recommended including this. Still no device shows up in My Computer, so I can't copy the firmware files at all. But I'll get another cable and try again.

 

There is no special driver file, right? I have deactivated several Windows services. Does this device depend on any particular ones? (I guess I'm on the wrong thread now.)

SanDisk Guru
Posts: 16,060
Registered: ‎04-17-2008

Re: Sansa Firmware Thread

[ Edited ]

It is possible you have a bad cable. New ones can be bought reasonably inexpensively on Amazon.com.

 

Before you go to that expense though, you might try plugging into different ports on your computer. Back ports on desktops will provide more power and more reliable data connections as they are closer (shorter wires) to the motherboard. Front ports are convenient and personally, I have no problems with mine, but others have so try the back ports if you're having no luck with the front ones.

 

Also, laptops are problematic with their constant battery conservation management. Hubs are also a no-no.

 

The only driver a Sansa player 'needs' is if you are using MTP mode, in which case the driver necessary is included in Windows Media Player 10 (or above). If you're running XP, note that WMP 9 was included with that OS, so you may need to update if you haven't already.

 

Otherwise, using MSC mode makes you player seem to your computer as any other 'dumb' memory device, like a memory stick, flash drive, external hard drive, etc. No additional specialized driver is necessary.

Newbie
Posts: 1
Registered: ‎05-04-2011

Re: Sansa Firmware Thread

HI

 

I have an sansa e 250 that dosn't works right when i turn on the device it displays load main image failed switch to recovery mode, i try to update the firmware because the device wasn't operating i do this several times and always have the same result

when i turn in to recovery mode the version folders has this information: 

 

 

Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-S301.0.1.47-D
Base Code: 05.51-S301-01.01-S301.0.1.47-D
ODM Ver.: S301-01.01-S301.0.1.47-D
OEM Ver.: S301.0.1.47-D
Build Type: -D
Build Date: 2006.10.07
Build Number: (Build 169.31)

 

Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-S301.0.1.47-DBase Code: 05.51-S301-01.01-S301.0.1.47-DODM Ver.: S301-01.01-S301.0.1.47-DOEM Ver.: S301.0.1.47-DBuild Type: -DBuild Date: 2006.10.07Build Number: (Build 169.31)

 

I don't know what to do

 

thanks

Moderator
Posts: 497
Registered: ‎01-19-2009

Re: Sansa Firmware Thread

I see that you can access the device in Recovery Mode.

 

Let's try something different.  Download the following file: 1.00.12.  Connect your e200 in Recovery Mode, and run the executable file.  You will see a SanDisk splash screen on your computer, and the program will find the connected Sansa.

 

This application will install the base firmware on your device automatically.

 

Once it's running (after the file transfers, slide the HOLD switch back to the normal position, so the Sansa will start once unplugged), your e200 will be running wiht the base firmware.

 

You can then upgrade this firmware to 01.02.24, the final version, following the manual installation instructions in the firmware thread.  The basic firmware is to get you running; it lacks featues like the custom EQ.

 

Let us know how it goes!

 

microsansa

SanDisk User
Posts: 21
Registered: ‎02-07-2008

Re: Sansa Firmware Thread

i'm looking for help for my fathers' e260

i start it up and it says it failed to load rockbox. i just reformatted it but still it won't work. what firmware should i get??

thank you

SanDisk Guru
Posts: 16,060
Registered: ‎04-17-2008

Re: Sansa Firmware Thread

There's really no need for 3 identical posts in 3 different boards/threads here. In fact, it can be very confusing for both you and anyone else to try to follow and/or reply.

 

And as far as your question on firmware  . . . you posted this message in the Sansa Firmware Thread; if you go to the 1st post in this thread you'll find firmware for all Sansa products. You want the one for either the e200v1 or e200v2. You should know which one you have.

SanDisk User
Posts: 21
Registered: ‎02-07-2008

Re: Sansa Firmware Thread

i looked in the firmware thread but i can't tell what model i have all i know is that it's an e260

SanDisk Guru
Posts: 16,060
Registered: ‎04-17-2008

Re: Sansa Firmware Thread

Can you start up the player normally? If so, go to Settings > Info and look at the top line. If it starts with an V01 you have a v1 model. If it starts with V03 you have a v2 model. Click the links for the correct version of firmwware for your player and follow the manual install instructions. Your player is an e260 so that means you have an e200 series player. The 60 indicates a 4GB model. The firmware is the same regardless of memory size. There are however 2 different hardware versions so that's the need for the different firmwware versions.

SanDisk User
Posts: 21
Registered: ‎02-07-2008

Re: Sansa Firmware Thread

Tapeworm:

 

I start it and within 3 seconds some text flashes up and it dies

Newbie
Posts: 1
Registered: ‎05-21-2012

Re: Sansa Firmware Thread

where can i find the c250 firmware? i see a "A" next to the version nomber!