When I do that, my computer makes the noises to indicate that something has been plugged in (and again when I take it out) but nothing shows up on the computer, and all I have on the device is the black screen and blue ring. I’m using Win 7, which is normally pretty solid when it comes to automatically downloading drivers etc.
I’ve tried searching for the right drivers, assuming that perhaps that is the problem, Sansa updater seems to be constanting checking for updates and never finding them, so I’m a little stuck on anything else to try at this point 
I cannot get the device to do anything other than blue ring: neither recovery nor manufacturing mode work. Is all hope lost?
