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Newbie
twig55
Posts: 4
Registered: ‎05-21-2010
0
Accepted Solution

MTP Device not Found

I just purchased a Sansa View device and my computer won't recognize it.  I have shut down computer, checked firewalls, etc. and the device information says, "problem occured.  Device may not be working properly."  How can I resolve this?
SanDisk Guru
Tapeworm
Posts: 15,093
Registered: ‎04-17-2008
0

Re: MTP Device not Found

Switch it to MSC mode.
Newbie
twig55
Posts: 4
Registered: ‎05-21-2010
0

Re: MTP Device not Found

How do you switch it to the MSC ? mode?