10-28-2008 09:17 PM
Hi, I have had a Sansa e280 for quite a while now. I have been getting occasional freezes and other problems but have been able to fix them through a restart or a format. But the other day the player restarted while I was listening to music. After the first screen with the Sandisk logo, the screen turned white and restarted, going through the same process over and over again. I tried to hold the power button for a while and restart it but didn't work. I tried taking out the battery for a few minutes, then hours, but that didn't work. Then, I tried using the firmware e200fw01.00.12.exe to format it. It would start formatting after I disconnect it from the PC, but after it was done, the problem remained. I tried putting an empty folder called sansa.fmt in the 16 mb drive on My Computer but that didn't help either. The screen is still flashing after the format. I tried searching on the internet for other solutions but I couldn't find anything else. Can you suggest anything? Is there any way to fix this or what do I have to do?
Solved! Go to Solution.
10-30-2008 06:23 PM
PLace the Sansa in Recovery Mode, plug in, and see that the 16MB FORMAT icon appears in Windows Explorer.
Right click in the window, and create a new folder named sansa.fmt
DO NOT ATTEMPT TO FORMAT THE RESERVED PARTITION USING THE WINDOWS FORMAT COMMAND!!
Drag and drop the sansa.fmt folder into the 16MB FORMAT partition. Right-click and select eject.
Unplug, and see if it will automatically format.
11-04-2008 09:54 AM
Thank you for contacting SanDisk Technical support. It is our goal to make sure that you have all the resources that you need to make the most out of your product.
02-06-2009 08:47 AM
I have the same problem that is describe in this post with my e240 and I tried this solution that format and install manually the firmware, but the problem is still occurring. What is the next step, please advice????????
02-06-2009 03:44 PM
Which problem? Occasional freeze-ups or the player re-starting with a white screen on its own? You need to tell us exactly what the player is doing, when it started, how long you've had it, what version is it, things like this. Your problem may be completely different or it may be the same, but we won't know until you give some more details.
If I had a dollar for every time I see someone say, " I have the exact same problem" when in fact, they do not have the same problem at all, I could retire and do this full-time.
02-06-2009 11:30 PM
Tapeworm! I've been trying to insert a cool photo that seems, well, perfect.
First, it somehow includes HTML that the editor doesn't like. Without further adieu, I have a trick. Cut and paste this link:
I found this while looking for a photo of the Brundle Fly yesterday, after seeing the phrase, "heeelllllp meeeee!"