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Chill out, man!  If not for the spectrum analyzer, I would not have bought it! So for me, yes, it was "broke." Had I not discovered the Rockbox firmware, I would have probably returned it. In fact, that was exactly my plan. But then I got into the Rockbox firmware and found things I liked even better than the analyzer! Now I can also change all kinds of fonts, adjust the colors, and play games. This little gadget rocks! I am not worried about the warranty, man. I purchased an extended warranty that included damage from "abuse" or whatever. No problem, mon. I only hope that I am not violating a rule or the wishes of the techs at Sansa by discussing it here. I owe the tech staffers a debt of gratitude for taking such good care of me on this site. The greatest thing about the Sandisk is that it can run both operating systems! I can boot it up under the latest firmware version (thanks to Lance C.) from Sansa (it has a better interface with my computer than Rockbox and is faster to use) and use their firmware where it is more suitable, but boot it up under Rockbox for playback and neat video effects (including an oscilliscope!!!). I have my background color set to the deepest blue possible (green and red settings are at zero) and bold, black font. Now the background matches the color of blue on the wheel, and the new firmware gives me more options for display than I ever dreamed! Just the very idea that Lance would send me the latest firmware update right to my inbox and opened a case to figure out the problem causes me to be happier than I was when I purchased it and took it home like a kid on Christmas morning. After getting that latest email from Lance and updating to the newest firmware and adjusting some settings under Rockbox, I'm so fired-up right now I don't want to eat or sleep or do anything but play with my new Sandisk!!! When I look at all the things this unit will do (for so little money!), it just blows me away. I feel like I just dodged a very close bullet by chosing the Sandisk over the competition. I was almost stuck with an iPod!  Tonight, I'll be doing things with my Sandisk that iPod owners can only dream of... And get your mind out of the gutter! I was not talking about that. Now stop it!!!
That is why I shelled out the money for the extended warranty that even covers this thing if I run over it with my car.  "Bricking" it is the least of my worries.My ONLY concern was that it may displease the mods for us to rave over a third party's firmware. If that is the case, shoot me a PM and I'll shut up about it. I love my Sandisk: it blows the iPod away, but with the features from Rockbox? The Sandisk blows itself away! Wait... did that make any sense? 
Yes, I saw that site, but it never states they are an official SanDisk Rep, and I can not find Anywhere that there is an official press release from SanDisk.
Hell, I could say that I am from SanDisk, but you don't know that for sure.... So that person could have just said they were from SanDisk, when in reality they aren't. Unless there is official word on this from SanDisk, I take what I read on the internet with a grain of salt. And yeah, extended warranties are great aren't they? Btw, Peter: Please do not think I'm ignoring your advice or that I am not appreciative of your help. Your warnings would definitely have caused me to hesitate were it not for the warranty I purchased which covered me being an idiot. You see, as a card-carrying idiot, I learned a long time ago to spend the extra few bucks for Idiot Insurance. Those warranties have saved me countless times. This way, if I forget and use my Sandisk to scrub my toilet, as a knee pad on the rifle range, or store it under the flux capacitor of my DeLorean, I'm covered. Some of us need that type of coverage in order for us to stay in touch with our inner idiot.
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