08-26-2007 09:25 AM
1) Is there a way to get a menu item for books or do they have to be in music
2)My Sansa says sansa 200, yet there is only support for 250
3) I download the driver for audible and it does not recognize it
4)I gues I do not understand the auto detect of MTP mode
08-27-2007 10:10 AM - edited 08-27-2007 10:11 AM
1.) only audible.com books show up in its own menu. Will show up in the music menu
2.) Sansa E200 is the model series, E250 is a specific player, the 2gb version
3.) What is it that doesn't work about it? Can you listen to the files on your computer? What happens when you try to transfer it? How is it you try to transfer it?
4.) Don't really know how to answer this, MTP is Media transfer protocol. MSC is Mass Storage Class. Auto-Detect will first try to use MTP, if a comptuer doesnt have the drivers to read MTP, it will default to MSC.
Message Edited by Enigma on 08-27-2007 01:11 PM
08-28-2007 01:12 PM
I have just signed up and cancelled my membership at audible book, The c240 is NOT compatable with audible downloads and cannot be converted. Audible HAS requested an update from SanDisk but has not recieved it yet.
08-28-2007 02:56 PM
09-10-2007 10:29 AM
We knew this was going to be an issue, and for awhile a firware upgrade for the c200 series was considered, but SanDisk had to abandon that idea. Since the c200 and the c200v2 are identical, how can we explain to our customers that only the v2 version, identified by the small v2 on the back, is compatible with the .aa Audible format? No easy way to make this clear, even though the package should be labeled with the AudibleReady logo.
The c200 and the c200v2 have different processors, which is why Audible only works on the newer models.
03-16-2008 07:42 AM - edited 03-16-2008 08:38 AM
I have just purchased the c250 (not the v2 version) specifically for the Audible.com downloadable books. The back of the package says the player will play Audible audio file formats. With the word "Audible" capitalized, I assumed this referred to the format used by Audible.com. After, downloading the sandisk device within Audible Manager, trying to transfer a book to my c250, I now find out I can't listen to .aa books???? Bummer. The reason I bought the thing is because it was advertised as Audible compatible. My wife has an older Sandisk m200 and it works perfectly with .aa files. I am so disappointed, that the back of the packaging advertises the player this way, only to find out the performance is not up to the advertising. Anyone have any suggestions?
Message Edited by jiimkehn on 03-16-2008 08:38 AM
03-17-2008 04:29 AM
03-17-2008 05:52 AM
Well, I scanned the back of the package where it said that it supports Audible file formats, but I can't figure out a way to embed the image in this post. Anyway, I guess I know I can take it back, but that isn't the point. I will keep the player, as my library now supports Overdrive and I can check books out rather than purchase them. Just disappointed that it was advertised that way, and the functionality isn't there.
03-17-2008 12:37 PM
Really SAD that a company could make such a mistake...or whatever you call it. I too purchased a C250 with the understanding based on the packaging that it would play audible content...only to find after much fooling around SANDISK had SCREWED me. I live 120 miles from the retailer and with the price of fuel being what it is find it hard to believe where I didnt make the mistake that I should have to foot the bill and inconvienience to return a misslabeled product. Best Buy has also heard from me for selling SANDISK products the are clearly falsely labeled... probably on purpose...prey on the general public to clear the inventory of this product.
PS Maybe my state attourney generals office needs to be contacted as well.
03-17-2008 01:36 PM - edited 03-17-2008 01:38 PM
GA.....while my feelings aren't as intense as yours seem to be,......I hear ya. I feel a little misled. I am sure the company and the retail outlet would make it right (I bought mine at Staples, and am sure I could get a refund), but that misses the point. I specifically looked at the back of the package (remembering that the m200 read .aa files, and advertised that fact) looking for Audible Compatible, and now I find out it isn't. My wife's player (the m200) plays the .aa files, and we have purchased about 2 dozen books from Audible, and have a pretty varied resource of books at my disposal...IF, it would read them. In my case, it is no big deal. I like the player, otherwise, and have other options for the books, but it just is disappointing now that I have it, that it doesn't match the proposal. I am willing to accept that some underling at Sandisk was in charge of handling the write up on the back of the package, and they just used what was on the back of the m200 when they released the c200 series. It probably slipped thru the cracks. At best, it is just sloppy and unprofessional. As stated, not a deal breaker for me, just not as happy a camper as I otherwise could have been.
I guess I am done commenting now, on it, and will get on with life!!!
Message Edited by jiimkehn on 03-17-2008 01:38 PM