09-17-2009 07:26 PM
I just got a new laptop and I am using Windows XP with WMP10. When I try to sync a new playlist to my Sansa View, I get an error message on WMP "Windows Media Player cannot synchronize the file. The Player might not support the file type". Also, when I go to My Computer and click on the Sansa View, it doesn't even list the playlists that are already on the View.
09-18-2009 08:45 AM
Do you mean Playlists right in WMP? You can't just drag them to the Sync window and click the Start Sync button?
Or, are the playlists some sort of "file"-based playlist that you imported into WMP? The view doesn't seem to be compatible (in MTP mode) with anything but ".pla" playlists which seem to be created when you sync a WMP-created playlist.
You can also use WinAMP to create playlists right on the View ... it's actually a lot more convenient.
And, you should also be able to create playlists by opening the Music folder in the View, selecting files, right-clicking and selecting Create Playlist.
09-18-2009 05:17 PM
I can't sync a playlist from WMP to Sansa View - I get the error message "Windows Media Player cannot synchronize the file. The Player might not support the file type", which is not true - they are all MP3. Also, when I go to Sansa on "My Computer" nothing is listed there. I tried WinAMP and it would recognize the Sansa View and then immediately not recognize it, then recognize it again, and not recognize it again and again - could do anything. Now on the Sansa View itself, all my old playlists are gone - the only one listed is the one I was trying to sync from WMP and WinAMP. Sansa recommends formatting the whole thing, but if I can't transfer stuff I don't want to lose what I already have.