I believe they communicate everything through an ‘e-box’ on the SanDisk site, don’t they? Not via a personal e-mail address. You should still be able to check the status this way, or call them as the Doc advised.
Matter of fact, here’s the number you can call to check the status of your RMA. I don’t know whether they are up to speed yet, or still bogged down with the changeover but this was posted in the Announcments board a little over a month ago.
